Privacy Policy

Welcome to Nugg (the “Service”). We understand how important your privacy is and will take all reasonable steps to safeguard your information. To that end, we have adopted this Privacy Policy, which governs your access and use of our service. Whether you are new to Nugg or a long-time user, please do take the time to get to know our policies.

By using our service, you consent to our Privacy Policy and Terms and Conditions and our collection, use and sharing of your information. If you agree to abide by these terms and subsequently violate the terms, your use of the Service will be terminated.

Our Privacy Policy explains:

• What information we collect and why we collect it.
• How we use that information.
• The choices we offer, including how to access and update information.

What we are Not:

We are not a provider of medical marijuana. We do not grow it or deliver it or store it. We are a platform that allows registered medical marijuana patients to place orders from local delivery-only dispensaries. It is completely free for patients.

Medical Disclaimer

The information, including but not limited to, text, copy, graphics, images, conversations with support or concierge representatives, and other material contained on this website are for informational purposes only. The purpose of this website is to promote broad consumer understanding and knowledge of various health topics. It is not intended to be a substitute for professional medical advice, diagnosis or treatment.

Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website.

Nugg does not recommend or endorse any specific tests, physicians, products, procedures, opinions or other information that may be mentioned on this website. Reliance on any information appearing on this website is solely at your own risk.

Information we collect

After you download the Nugg app, in order to sign up, you must upload your state issued ID and your medical marijuana Recommendation pursuant to Health and Safety Code §11362.5. The information regarding your medical marijuana recommendation, will include the name and license number of your recommending physician, the contact information of the physician, the method to verify the recommendation’s authenticity, the expiration date of the recommendation, the recommendation verification number. We will also keep track of your purchases.

Finally, we may collect information regarding your usage of our Service, including but not limited to your IP address or other unique identifier, your Device functionality (including browser, operating system, hardware, mobile network information), the URL that referred you to our Service, the areas within our Service that you visit and your activities there (including remembering you and your preferences), your Device location, your Device characteristics; and certain other Device data, including the time of day, among other information (“Usage Information”).

Location-Based Information

Our Service may use location-based services in order to locate you so that we may verify your location, deliver you relevant content based on your location, and share your location with the pre-registered delivery and dispensary service providers as part of the location-based services we offer. Please note that we will only directly provide third parties we work with access to your exact location information if you first give us permission to do so. You should consider the risks involved in disclosing your location information to other people.

Information Third Parties Provide About You

We may receive information about you from our affiliates, from any other users of the Service, or from any other third parties that may provide us information we deem relevant to your use of the Service. Nugg may at its sole discretion collect and use this information as Personal Information.

Interactions with Third Party Sites

The Service may include functionality that allows certain kinds of interactions between the Service and your account on a third-party web site or application, such as a medical cannabis cooperative, collective, or delivery service’s website. The use of this functionality may involve the third-party operator providing certain information, including Personal Information, to us. For example, we may provide third-party sites’ interfaces or links on the Service to facilitate your sending a communication from the Service. Nugg may at its sole discretion collect and use this information as Personal Information.

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) Compliance

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) establishes standards regarding your medical records and other personal health information. Your basic rights are these:

• Right to access. (Information on how to inspect and obtain a copy of your health information.)
• Right to accounting of disclosures. (Information on how to request an accounting of disclosures made on your health information.)
• Right to amendment. (Information on how to request an amendment to your health information.)
• Right to request confidential communications. (Information on how to request that we communicate with you about your health information at alternative locations.)
• Right to restrictions. (Information on your right to restrict certain disclosures of your health information.)
• Right to complain for privacy rights violations. (Information on your right to complain if you feel that we have used or disclosed your health information inappropriately.)
• Using and disclosing your health information. (Information on the ways in which Nugg uses and discloses your health information. Information on authorizations to release medical or health information and revoking authorizations.)

Because these are rights we take seriously, we will use all reasonable and appropriate technological safeguards to protect the privacy of your personal health information.

However, we may use your Personal Information, Demographic Information or Usage Information at Nugg’s sole discretion for various purposes, including but not limited to providing special offers catered to users’ needs; enabling users to participate in the Service’s features; providing users with a customized experience; providing customer support; contacting user regarding any updates or changes to this policy or Terms and Conditions; and for other purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy. We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Furthermore, no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure the security of any information you transmit to us, and you use our Service and provide us with your information at your own risk.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. You are responsible for maintaining the truthfulness and accuracy of the information you submit to us. We will disable your account if the information provided is determined to be false or no longer current. Therefore we will strive to give you ways to update your information quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

Information we share

We do not share personal information with companies, organizations and individuals outside of Nugg unless one of the following circumstances applies:

– With your consent:
We may share personal information with companies, organizations or individuals outside of Nugg only when we have your consent to do so.

– For legal reasons:
We will share personal information with companies, organizations or individuals outside of Nugg only if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

• meet any applicable law, regulation, legal process or enforceable governmental request.
• protect against harm to the rights, property or safety of Nugg, our users or the public as required by law.

Information security

We will work hard to protect Nugg and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice.

Terms and Conditions of Service

Hello! You have arrived at a web site or mobile application that is provided by , d/b/a Nugg (“Us”, “We”, “Nugg”, or the “Company”). The below Terms and Conditions of Service (“TCS”) govern your access and use of any and all Nugg-owned or -operated web sites (including mobile sites), mobile applications, interactive features, widgets, and/or other online services (collectively, referred to as the “Service”), regardless of how you access or use the Service, whether via personal computers, mobile devices or otherwise. By accessing or using the Service, you expressly accept and agree to the TCS and enter into a legally binding contract with Nugg. Do not access or use the Service if you are unwilling or unable to be bound by the TCS.

Please also review the terms of the Service’s Privacy Policy, which you accept by using the Service.

In some instances, both the TCS and separate guidelines, rules, or terms of service or sale setting forth additional or different terms and/or conditions will apply to your use of the Service or to a service or product offered via the Service (in each such instance, and collectively “Additional Terms”). To the extent there is a conflict between the TCS and any Additional Terms, the Additional Terms will control unless the Additional Terms expressly state otherwise. Please also review the terms of the Service’s Privacy Policy, which you accept by using the Service.

All Payments should be payable to For any payment disputes please contact us at support@getnugg.com or at

I. WHAT NUGG DOES

Nugg is not a medical marijuana collective or cooperative. As stated in our Privacy Policy, we help qualified medical patients find lawfully operated services for the provision of medical cannabis. It is the sole responsibility of you and the provider to comply with all applicable laws and regulations. While we may make reasonable efforts, such as reviewing state licenses, to ensure that any providers operate in compliance with the law, we make no representations with respect to the legality of providers and have no responsibility or liability with respect to services provided to you by providers.

II. EFFECTS OF ACCESSING AND USING NUGG’S SERVICE

You may only access the Service using authorized means. It is your responsibility to check to ensure you download the correct Application for your device. The Company is not liable if you do not have a compatible handset or if you have downloaded the wrong version of the Application for your handset. The Company reserves the right to terminate this Agreement should you be using the Service or Application with an incompatible or unauthorized device.

A. ACKNOWLEDGEMENT OF AND AGREEMENT TO ABIDE BY ALL APPLICABLE MEDICAL CANNABIS LAWS

By signing up for Nugg, you expressly acknowledge that Nugg is solely for qualified patients residing in states who have adopted legislation providing medical use of marijuana. You further represent that you are such a patient or, where permissible, the primary caregiver for such a patient.

You expressly acknowledge that you are familiar and assume full responsibility for following all laws regarding the use, possession, cultivation, transportation, and distribution of medical cannabis. You further acknowledge that any of these activities may be illegal under state law unless all participants are acting completely within the scope of their respective states’ medical marijuana laws, such as California’s Compassionate Use Act. You further acknowledge that you understand that the use, possession, cultivation, transportation, and/or distribution of cannabis is illegal under federal law, and that individuals are subject to arrest and/or prosecution by federal officials. You acknowledge and agree that Nugg neither provides nor has any obligation to provide any legal protections, such as indemnification, with respect to any civil, criminal, or administrative proceeding, investigation, litigation, or prosecution.

B. NUGG MAY NOT BE USED BY OR FOR THE BENEFIT OF MINORS

By using the Service, you expressly represent and warrant that you have the right, authority, and capacity to enter into this Agreement and that you will abide by the terms and conditions of this Agreement. If you reside in a jurisdiction that restricts the use of the Service because of age, or restricts the ability to enter into agreements such as this one due to age, you must abide by such age limits and you must not use the Application or Service until you are of legally sufficient age and capacity. In all events, the Service and Application are not available to persons under the age of 18. By using the Application or Service, you represent and warrant that you are at least 18 years old.

C. NUGG IS TO BE USED ONLY FOR PERSONAL USE IN COMPLIANCE WITH APPLICABLE LAWS

Your participation in using the Service is for your personal use only. You agree that you may not and shall not authorize others to use your user status; that you may not and shall not assign or otherwise transfer your user account to any other person or entity; and that you may not and shall not share with or distribute to any third party any medical cannabis except to the extent you are the primary caregiver for a qualified patient, where applicable law provides for the same.

By using the Application or the Service, you agree that:

• You will only use the Service or Application for lawful purposes; you will not use the Services for sending or storing any unlawful material or for fraudulent purposes.
• You will not use the Service or Application to cause nuisance, annoyance or inconvenience.
• You will not impair the proper operation of the network.
• You will not try to harm the Service or Application in any way whatsoever.
• You will not copy, or distribute the Application or other content without written permission from Nugg.
• You will only use the Application and Service for your own use and will not resell it to a third party.
• You will keep secure and confidential your account password or any identification we provide you which allows access to the Service.
• You will provide us with whatever proof of identity we may reasonably request.
• You will only use an access point or data account (AP) which you are authorized to use.
• You will at all times act in full compliance with the laws of your State pertaining to medical (or the recreational use of) cannabis collectives and/or cooperatives.
• You will at all times use the Service SOLELY as a qualified medical cannabis patient and/or, where permitted by applicable law, as a primary caregiver for such a qualified patient.

In addition to the foregoing User Requirements, all Third Party Providers, such as medical cannabis collectives, cooperatives, and delivery services, must:

• Be legally organized and operating in Compliance with the laws of your State;
• Obtain, and maintain at all times, the required local business licenses and Seller’s Permits, and collect and remit Municipal and State sales tax in full as required by law;
• Make such licenses and permits available for inspection by the Company upon reasonable request;
• Have all members and Users agree to be bound by the terms of a Collective or Cooperative Membership Application;
• Obtain every member’s and User’s medical cannabis physician recommendation and verify its authenticity and the physician’s legal standing to issue such recommendation;
• Acquire, possess, and distribute only lawfully cultivated marijuana;
• Prohibit distribution and sales of medical cannabis products to non-members;
• Provide adequate security to ensure that members are safe and protect the surrounding community.

III. LICENSING

A. LICENSES GRANTED BY NUGG TO USERS

We are willing to license, and not sell, the Nugg Application to you only upon the condition that you accept all the terms contained in this Agreement. By signing up for or by installing, downloading, or using the Nugg Application, you indicate that you understand this Agreement and accept all of its terms. You are free to reject the terms of this Agreement, but understand and agree that if you do not accept all the terms of this Agreement, Nugg does not and will not license the Application to you.

Subject to your compliance with the terms and conditions of this Agreement, Nugg grants you a limited, non-exclusive, non-transferable license: (i) to view, download and print any Nugg content solely for your personal and non-commercial purposes; and (ii) to view any User Content to which you are permitted access solely for your personal and non-commercial purposes. You have no right to sublicense the license rights granted in this section.

Subject to your compliance with this Agreement, Nugg further grants you a limited, non-exclusive, revocable, non-assignable, personal, and non-transferable license to create hyperlinks to the Service, so long as: (a) the links only incorporate text, and do not use any Trademarks, (b) the links and the content on your website do not suggest any affiliation with Nugg or cause any other confusion, and (c) the links and the content on your website do not portray Nugg or its products or services in a false, misleading, derogatory, or otherwise offensive matter, and do not contain content that is unlawful, offensive, obscene, lewd, lascivious, filthy, violent, threatening, harassing, or abusive, or that violate any right of any third party or are otherwise objectionable to Nugg. Nugg reserves the right to suspend or prohibit linking to the Service for any reason, in its sole discretion, without advance notice or any liability of any kind to you or any third party.

Subject to your compliance with this Agreement, Nugg further grants you a limited non-exclusive, non-transferable license to download and install a copy of the Application on a single mobile device or computer that you own or control and to run such copy of the Application solely for your own personal use. Furthermore, with respect to any Application accessed through or downloaded from the Apple App Store, Android Market, Amazon App Store, BlackBerry App World, Samsung Apps Store, Nokia OVI store, and Windows marketplace for Mobile (“App Store Sourced Application”), you will use the App Store Sourced Application as permitted by the “Usage Rules” set forth in the App Store Sourced Application Terms of Service. Company reserves all rights in and to the Application not expressly granted to you under this Agreement.

You agree that you will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Service, Application or Collective Content, except as expressly permitted in this Agreement. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Nugg or its licensors, except for the licenses and rights expressly granted in this Agreement.

Nugg reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Service or Application at any time, effective upon posting of an updated version of this Agreement on the Service or Application. You are responsible for regularly reviewing this Agreement. Continued use of the Service or Application after any such changes shall constitute your consent to such changes.

B. LICENSES GRANTED BY USER TO NUGG

i. USER CONTENT

a. KEY CONTENT-RELATED TERMS

“Content” means text, graphics, images, music, software (excluding the Application), audio, video, information or other materials.

“Company Content” means Content that Nugg makes available through the Service or Application, including any Content licensed from a third party, but excluding User Content.

“User” means a person who accesses or uses the Service or Application.

“User Content” means Content that a User posts, uploads, publishes, submits or transmits to be made available through the Service or Application.

“Collective Content” means, collectively, Company Content and User Content.

b. LICENSE WITH RESPECT TO USER CONTENT

Nugg may, in our sole discretion, permit Users to post, upload, publish, submit or transmit User Content. By making available any User Content on or through the Service or Application, you hereby grant to Nugg a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast and otherwise exploit such User Content only on, through or by means of the Service or Application. Nugg does not claim any ownership rights in any User Content and nothing in this Agreement will be deemed to restrict any rights that you may have to use and exploit any User Content.

You acknowledge and agree that you are solely responsible for all User Content that you make available through the Service or Application. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all User Content that you make available through the Service or Application or you have all rights, licenses, consents and releases that are necessary to grant to Company and to the rights in such User Content, as contemplated under this Agreement; and (ii) neither the User Content nor your posting, uploading, publication, submission or transmittal of the User Content or Company’s use of the User Content (or any portion thereof) on, through or by means of the Service or Application will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

Users agree not to post, email, or otherwise make available Content: a) that is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of another’s privacy, or is harmful to minors in any way; b) that advertises any illegal service or the sale of any items which are prohibited or restricted by the laws of your state; c) attempt to gain unauthorized access to Nugg computer systems or engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of, the Service or the Application.

In the event that any User Content you publish on or by way of any Nugg property is accused of infringing any third party’s intellectual property or other rights, you agree to indemnify, defend, and hold Nugg harmless against such claims, as further discussed below in the section regarding INDEMNIFICATION.

ii. PERSONAL AND NON-PERSONAL DATA AND INFORMATION

By using the Application or the Service, you agree that Nugg may collect, use, and share personal and non-personal information as set forth in Nugg’s Privacy Policy, which is fully incorporated herein by reference.

IV. INTELLECTUAL PROPERTY OWNERSHIP

The Company alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the Application and the Service and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Application or the Service. This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Application or the Service, or any intellectual property rights owned by the Company. The Company name, the Company logo, and the product names associated with the Application and Service are trademarks of the Company or third parties, and no right or license is granted to use them.

V. THIRD PARTY INTERACTIONS

During use of the Application and Service, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through the Application or Service. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. The Company and its licensors shall have no liability, obligation or responsibility for any such correspondence, purchase, transaction or promotion between you and any such third-party. The Company does not endorse any sites on the Internet that are linked through the Service or Application, and in no event shall the Company or its licensors be responsible for any content, products, services or other materials on or available from such sites or third party providers. The Company provides the Application and Service to you pursuant to the terms and conditions of this Agreement. You recognize, however, that certain third-party providers of goods and/or services may require your agreement to additional or different terms and conditions prior to your use of or access to such goods or services, and the Company disclaims any and all responsibility or liability arising from such agreements between you and the third party providers.

The Company may rely on third party advertising and marketing supplied through the Application or Service and other mechanisms to subsidize the Application or Service. By agreeing to these terms and conditions you agree to receive such advertising and marketing.  The Company may compile and release information regarding you and your use of the Application or Service on an anonymous basis as part of a customer profile or similar report or analysis. You agree that it is your responsibility to take reasonable precautions in all actions and interactions with any third party you interact with through the Service.

We are under no obligation to enforce the TCS on your behalf against another user. While we encourage you to let us know if you believe another user has violated the TCS, we reserve the right to investigate and take appropriate action at our sole discretion.

VI. TERMINATION OF SERVICE

You agree that Nugg, in its sole discretion, has the right (but not the obligation) to delete or deactivate your account, block your email or IP address, or otherwise terminate your access to or use of the Service (or any part thereof), immediately and without notice, and remove and discard any Content within the Service, for any reason, including, without limitation, if Nugg believes that you have acted inconsistently with the letter or spirit of the TCS. Further, you agree that Nugg shall not be liable to you or any third-party for any termination of your access to the Service. Further, you agree not to attempt to use the Service after said termination.

You may terminate the TCS at any time by closing your account, discontinuing your use of the Service, and providing Nugg with a notice of termination.

In the event of any termination of the TCS, whether by you or us, the remaining portions of these TCS remain in full force and effect, including our right to use Your Content.

VII. ASSIGNMENT

This Agreement may not be assigned by you without the prior written approval of the Company but may be assigned without your consent by the Company to (i) a parent or subsidiary, (ii) an acquirer of assets, or (iii) a successor by merger. Any purported assignment in violation of this section shall be void.

VIII. INDEMNIFICATION

By entering into this Agreement and using the Application or Service, you agree that you shall defend, indemnify, and hold the Company, its licensors and each such party’s parent organizations, subsidiaries, affiliates, officers, directors, Users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) arising out of or in connection with: (a) your violation or breach of any term of this Agreement or any applicable law or regulation, whether or not referenced herein; (b) your violation of any rights of any third party, including providers of delivery services arranged via the Service or Application, or (c) your use or misuse of the Application or Service.

IX. DISCLAIMER OF WARRANTIES AND LIMITATIONS OF LIABILITY

The company makes no representation, warranty, or guaranty as to the reliability, timeliness, quality, suitability, availability, accuracy or completeness of the service or application. The company does not represent or warrant that: (a) the use of the service or application will be secure, timely, uninterrupted or error-free or operate in combination with any other hardware, application, system or data, (b) the service or application will meet your requirements or expectations, (c) any stored data will be accurate or reliable, (d) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your requirements or expectations, (e) errors or defects in the service or application will be corrected, or (f) the service or the server(s) that make the service available are free of viruses or other harmful components. The service and application is provided to you strictly on an “as is” basis. All conditions, representations and warranties, whether express, implied, statutory or otherwise, including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third party rights, are hereby disclaimed to the maximum extent permitted by applicable law by the company. The company makes no representation, warranty, or guaranty as to the reliability, safety, timeliness, quality, suitability or availability of any services, products or goods obtained by third parties through the use of the service or application. You acknowledge and agree that the entire risk arising out of your use of the application and service, and any third party services or products remains solely with you, to the maximum extent permitted by law.

A. Internet delays

The company’s service and application may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. The company is not responsible for any delays, delivery failures, or other damage resulting from such problems.

B. Limitation of liability

In no event shall the company and/or its licensors be liable to anyone for any indirect, punitive, special, exemplary, incidental, consequential or other damages of any type or kind, including but not limited to personal injury, loss of data, revenue, profits, use or other economic advantage. The company and/or its licensors shall not be liable for any loss, damage or injury which may be incurred by you, including but not limited to loss, damage or injury arising out of, or in any way connected with the service or application, including but not limited to the use or inability to use the service or application, any reliance placed by you on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between you and any third party service provider, advertiser or sponsor whose advertising appears on the website or is referred by the service or application, even if the company and/or its licensors have been previously advised of the possibility of such damages.

You agree that the company’s liability for any complaint shall be limited to the amount, if any, paid by you to the company.

The company may introduce you to third party delivery service providers for the purposes of providing goods or services. We will not assess the suitability, legality or ability of any third party delivery service providers and you expressly waive and release the company from any and all any liability, claims or damages arising from or in any way related to the third party delivery service provider. You acknowledge that third party delivery service providers providing delivery services requested through Nugg may offer delivery services and may not be professionally licensed or permitted. The company will not be a party to disputes, negotiations of disputes between you and any third party providers. Responsibility for the decisions you make regarding services offered via the application or service (with all its implications) rests solely with you. We will not assess the suitability, legality or ability of any such third parties and you expressly waive and release the company from any and all liability, claims, causes of action, or damages arising from your use of the application or service, or in any way related to the third parties introduced to you by the application or service. You expressly waive and release any and all rights and benefits under section 1542 of the Civil Code of the state of California (or any analogous law of any other state), which reads as follows: “a general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him, must have materially affected his settlement with the debtor.”

The quality of the delivery services scheduled through the use of the service or application is entirely the responsibility of the third party provider who ultimately provides such delivery services to you. You understand, therefore, that by using the application and the service, you may be exposed to a delivery service that is potentially dangerous, offensive, harmful to minors, unsafe or otherwise objectionable, and that you use the application and the service at your own risk.

X. DISPUTE RESOLUTION

A. TIME TO PRESENT CLAIMS

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or Application or to this Agreement must be filed within one (1) year after such claim or cause of action accrued or shall be forever barred.

B. ALL DISPUTES, OTHER THAN SMALL CLAIMS ACTIONS, SHALL BE SUBMITTED FOR BINDING ARBITRATION

You and Company agree that any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof or the use of the Service or Application (collectively, “Disputes”) shall be settled by binding arbitration, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights. All legal proceedings shall be venued in the City of Los Angeles, California.

You acknowledge and agree that you and Company are each waiving the right to a trial by jury or to participate as a plaintiff or class User in any purported class action or representative proceeding. Further, unless both you and Company otherwise agree in writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this “Dispute Resolution” section will be deemed void. Except as provided in the preceding sentence, this “Dispute Resolution” section will survive any termination of this Agreement.

Arbitration Rules and Governing Law. The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the “AAA Rules”) then in effect, except as modified by this “Dispute Resolution” section. (The AAA Rules are available at www.adr.org/arb_med or by calling the AAA at 1–800–778–7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this Section.

Arbitration Process. A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of California and will be selected by the parties from the AAA’s roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within seven (7) days of delivery of the Demand for Arbitration, then the AAA will appoint the arbitrator in accordance with the AAA Rules.

Arbitration Location and Procedure. Unless you and Company otherwise agree, the arbitration will be conducted in the City of Los Angeles, California. If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of documents you and Company submit to the arbitrator, unless you request a hearing or the arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.

Arbitrator’s Decision. The arbitrator will render an award within the time frame specified in the AAA Rules. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitrator’s award damages must be consistent with the terms of the “Limitation of Liability” section above as to the types and the amounts of damages for which a party may be held liable. The arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant’s individual claim. The prevailing party in arbitration will be entitled to an award of attorneys’ fees and expenses, to the extent provided under applicable law.

Fees. Your responsibility to pay any AAA filing, administrative and arbitrator fees will be solely as set forth in the AAA Rules.

Right to Counsel. You have the right to be represented by counsel of your choice. However, you agree that in all events you, not Nugg , shall be responsible for all of your counsel’s fees.

Changes. Notwithstanding the provisions of the modification-related provisions above, if Company changes this “Dispute Resolution” section after the date you first accepted this Agreement (or accepted any subsequent changes to this Agreement), you may reject any such change by sending us a notice with “Legal” in the subject line within 30 days of the date such change became effective, as indicated in the “Last Updated Date” above or in the date of Company’s email to you notifying you of such change. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and Company in accordance with the provisions of this “Dispute Resolution” section as of the date you first accepted this Agreement (or accepted any subsequent changes to this Agreement).

XI. FEE AND REFUND POLICY

Any fees that the Company may charge you for the Application or Service are due immediately and are non-refundable. This no-refund policy shall apply at all times regardless of your decision to terminate your usage, our decision to terminate your usage, disruption caused to our Application or Service either planned, accidental or intentional, or any reason whatsoever. The Company reserves the right to determine final prevailing pricing. Please note the pricing information published on the website may not reflect the prevailing pricing.

The Company, at its sole discretion, may make promotional offers with different features and different rates to any of our customers. These promotional offers, unless made to you, shall have no bearing whatsoever on your offer or contract. The Company may change the fees for our Service or Application, as we deem necessary for our business. We encourage you to check back at our website periodically if you wish to learn more regarding how we charge for the Service of Application.

XII. NOTICES

The Company may give notice by means of a general notice on the Service or Application, electronic mail to your email address on record in the Company’s account information, or by written communication sent by first class mail or pre-paid post to your address on record in the Company’s account information. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email). You may give notice to the Company (such notice shall be deemed given when received by the Company) at any time by sending an email to us; Please specify the reason for the email in the subject line so it can be forwarded to the proper department.

XIII. MISCELLANEOUS PROVISIONS

If any provision of the Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

No joint venture, partnership, employment, or agency relationship exists between you, the Company or any third party provider as a result of this Agreement or use of the Service or Application.

The failure of the Company to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by the Company in writing.

This User Agreement constitutes the entire agreement and understanding between you and Nugg and governs your use of the Service and Application, superseding any prior agreements or understandings between you and Nugg .

The User Agreement and the relationship between you and Nugg shall be governed by the laws of the State of California without regard to its conflict of law provisions.

The failure of Nugg to exercise or enforce any right or provision of the User Agreement shall not constitute a waiver of such right or provision.

You agree to comply fully with all U.S. and foreign export laws and regulations to ensure that neither the Application nor any technical data related thereto nor any direct product thereof is exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, such laws and regulations. By using the App Store Sourced Application, you represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.